Name on the Contract (Job Name) *

First Name

Last Name

Phone *

(###)

###

####

Date Your Fence Was Installed *

MM

DD

YYYY

Service Call & Warranty Program is for Existing Customers Only *

This program is for Existing Customers Only, is only for Small Maintenance and Workmanship Warranty Issues (If your Fence has been Damaged, please use the Repair Form).

Yes (I am an Existing Customer)

All issues will be determined a Workmanship Issue or a Service Call Maintenance Issue by our Technician *

All issues will be determined a Workmanship Issue or a Service Call Maintenance Issue by our Technician on the day the work is being performed.

Yes (I Understand)

No (Call Me)

This program is designed to have the least amount of management possible to save you money. *

If you have any question or need an update you can email office@fencenashville.net You will not get updates and can take 6-12 weeks

Yes (I Understand)

No (Call Me)

Wood is a natural product, begins to move, warp, shrink, crack with in the first week and carries no Manufacture Warranty - Service Call Charge Does Apply. *

Wood Material: Wood starts drying out and moving as soon as it is installed - Service Call Charge does apply.

Yes (I understand) or (I do not have a wood fence)

No (Please Call Me)

Gates need to be adjusted 2-3 times per year - Service Call Charge does apply. *

The ground can settle around posts, gates and metal gate frames causing maintenance needed for all all types of fences and gates including Aluminum, PVC, Wood Metal Gate Frames, Chain link. This CAN NOT BE CONTROLLED by K & C Fence Company and a Service Call Charge does apply.

Yes (I understand)

No (Call Me)

Wood is often different colors, can have mold and defects - Service Call Charge will apply. *

(Fences should be cleaned, stained, and maintained)

Yes (I understand) or (I do not have a wood fence)

No (call me)

Will I be Charged a Service Call Charge (Workmanship vs Service Call)? *

Workmanship = will be anything we did incorrectly during install (Anything we can control). Service Call = Natural movement, cracking, warping, natural products, ground settling, gate adjustments etc... Hint: If you fence or gate operated correctly at install > Most Likely your issue is defined as a Service Call.

Yes (I Understand)

If we are asked to not perform the service call, after driving to your property - I agree to pay a $75 Trip? *

If the issue is not a workmanship issue.

Yes I Agree

I agree to pay the Service Call Charge? *

If the Service Call Technician identifies the issue as (Not a Workmanship Issue).

Yes I Agree

Service Call Type *

Please Check The Provided Service Needed Below. (All Workmanship Issues Will Have No Charge)

Hinge Replacement $150.00 + Material

Hinge Adjustment $150.00 + Material

Gate Latch Adjustment $150.00 + Material

Gate Needing to be cut (Wood Movement) $150.00 + Material

Panel, Finial or Fence Ring Adjustment = $150.00 + Material

1 Post replacement $150.00 + Material (Each Additional Post is $75.00 + Material)

Loose Post (often caused by soft ground) $150.00 + Material

Picket replacement $150.00 + Material

Paint Touch Up $150.00 + Material (Aluminum can often have scuffs and Satin Black is best)

Not Listed (You will be emailed the Service Call Cost)

I understand that we may need to do more work than what was chosen above to solve the issue and that I will be charged for the work complete. *

Example: If I choose the hinge replacement above but we need to replace a post also, then I will be charged for the hinge and post replacement.

Yes (I understand and agree)

I agree to send detail | pictures |&| my Original Contract | to sales@fencenashville.net. *

Incorrect Information can cause extra charges.

Yes (I will send Pictures & the Original Contract)