What to Expect When Having a Fence Installed - Nashville TN.
Educate yourself by reading our What to Expect when having a Nashville fence installed page, printing the What To Expect sheet, or just watching the video.
Watch our What to Expect When Having A Fence Installed - Nashville TN Video.
Read What To Expect When Having A Fence Installed In Nashville TN Below.
Normally your fence will follow the ground
Your fence will follow the ground and not be straight at the top, unless indicated on your contract.Sprinkler Lines & Underground Utilities
K&C is not responsible for any private underground utilities not covered by TN 811. This includes but is not limited to Sprinklers, Pool Lines, French Drains, Cable, Septic Systems, Electric or Gas Lines. We Recommend an irrigation checkup shortly after install.Rock | Concrete | Core Drill Cores
K & C charges $20 per hole for rock when a jack hammer becomes necessary for the extra work it takes to put your fence in correctly. I understand Tennessee Dumps do not take separated rock or concrete. These are normally left on the property (usually the customer will have a place for this or work them into their trash overtime).Wood Fences
I understand wood is a Natural Product, starts moving and warping as soon as it is installed (most movement takes place in the first 3 months), does not carry a Manufacturer’s Warranty, is rough cut, cut on site, can have mold, cracks, knots, defects, is subject to warp, twist, crack, rot and/or sag & that K&C charges to replace wood. Our standard installation of fence pickets is they will face out, unless otherwise notated on the contract. I do not have a wood fence being installed.All Warranty & Maintenance Issues Are Submitted Thru Our Service Call & Warranty Page
K & C works hard on small install details to minimize movement. However, I understand any style fence (Including aluminum, PVC, chain link and wood) can have settling, movement caused by wind, slamming gates & wood will start to dry out and move as soon as it is installed. If your fence or gates move after installation, you will need to submit the issue thru the service call & warranty page and a charge can apply (if it is deemed as a non-workmanship issue)?Special Preferences after Installation
K&C has a standard way we install fences. We are happy to make changes after installation. However, please be advised we do have to charge for work done over and beyond what we would normally do to accommodate for special preferences, Internet specifications or opinions. (K & C works hard to give you our very best price and once material and labor is paid, we are making very little money and need to charge for additional trips and extra accommodations).Property Construction & Left Over Dirt
During fence construction some wear on your property will occur from walking back and forth, machine use, left over dirt and will take a little time to recuperate. We will try to spread the dirt as evenly as possible but depending on the dirt condition it may not spread evenly. It is also nearly impossible for your installers to look up while installing your fence and watch their feet at the same time to avoid damage to plants.Fence Removal
We often cut post at the ground and drive them down to avoid holes in the Yard and additional charges.Gaps underneath Fence, Gates & Top of Fence
Depending on your ground condition, you may have gaps under your fence or gate that may require you to fill in (if possible) after your fence has been installed and/or the top of your fence can go up and down instead of being straight.Fence & Pickets on the Ground
In order to keep the fence top straight as it follows the ground, some of your Fence & Pickets may be on and or in the ground.Property Lines
80% of our customers do not receive a property survey. However, K & C does always recommend a property survey by a licensed surveyor. We are not licensed surveyors, ultimately, we install only where we are told and are not responsible for property lines. K&C only installs fence where the customer instructs and will not be held liable for fences installed over or inside your property line.Gate Latches
The gate latch facing direction is determined by which way the gate opens and this can affect which side the lock or opening mechanism is on (Inside VS Outside).Gate Gaps
We leave 1" - 3" between the gate and post to allow for settling and gate latch operation. Gates and Ground Manufactured Gates such as PVC, Aluminum, Metal Frames etc... are manufactured flat and will not follow the ground. This can cause gaps underneath the gate and the gate may not match up on both side of the fence. Often racked gates cannot be identified on-site and extra charges can apply if a Racked Gate is needed.Core Drilling & Concrete
If we are installing on, in or around concrete I understand that concrete normally cracks and that these cracks may appear during installation and is a normal part of Fence install.Extra Charges for Holds
Extra Charges can apply for any circumstance that puts the fence construction on hold after fence construction has started (such as property line disputes, grading issues or any other circumstance that causes a crew to pull off the job).Double Check your Contract
We can miss things (imperfect people working hard to do a perfect job). All information discussed with your estimator, special preferences, and any other information important to your install is detailed on your contract? (Double Check if you are not sure).Fence Scheduling Process (Our Biggest Struggle)
As Outside Contractors that Dig that K & C can have delays due to Weather, Equipment Failure, Rock and or Material Shortages. And that we work in order from the date your contract was signed working hard to get to your job ASAP. And that our Normal Process is to contact you the day before (after we see our crew has finished) to confirm we are able to come for install.Additional Site Visits
When coming back to finish any unfinished, additional request or to address concerns that are completed on another day. We are often performing these along with other projects and may visit your project property without notice and assume these as on going work to be completed.HOA, Local Codes or Another jurisdiction
The Customer is responsible for requirements from HOA, Local Codes, Fence Permits or any other Jurisdiction that has requirements on the type, style, or location of your fence.Contract Drawing will not match the actual fence installed layout.
Because we locate your fence location a second time with you without measuring. Any additional changes that are significant will be added to your invoice without notice. Tip: If the fence location is not still marked you can mark off your fence layout (to speed up the install process) before we arrive to install (If you are unable, we will do this with you on the morning of).
